Introduction

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We thank you for your interest in Collections MAX!

Collections MAX was designed with the premise that high performance debt collection software should not cost a fortune.  Our point and click system provides an easy way for debt collectors and administrators to effectively manage accounts and to accurately report to clients.  Last but not least, Collections MAX gives you the ability to build a custom debt collection system based on your needs and gives you the power to add additional modules to increase system capabilities when your needs increase.  We hope you enjoy Collections MAX as much as we enjoyed developing it for you.

DECCA SOFTWARE COMPANY

Professional Debt Collection Software



Table of Contents

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  • Introduction 

    September 5, 2010, 10:57

    We thank you for your interest in Collections MAX! Collections MAX was designed with the premise that high performance debt collection software should not…

  • System Requirements 

    September 5, 2010, 09:21

    System Requirements Collections MAX can be installed on a single computer or on a dedicated server network. These are MINIMUM system requirements.  Your…

  • Installation 

    September 5, 2010, 10:55

    These are the things that you need to do to install Collections MAX. Download and install MySQL from http://dev.mysql.com/downloads/mysql/5.1.html#downloa…

    • Support Policy 

      May 11, 2011, 12:13

      The Decca Software Company offers free support for the "Collections MAX" Debt Collection Software.  Please note that in order to keep our support services…

    • Billing Tree / Payment Savvy / Durango Integration 

      June 16, 2012, 12:11

      To setup Collections MAX for Billing Tree, Payment Savvy or Durango Merchant Services integration you will need to do the following.... 1. Log into…

  • Client Access 

    September 6, 2010, 17:12

    Collections MAX Client Access is a program that resides on a web server in your office or on one of our web connect hosting plans online. It gives your…

  • Collector / Professional 

    September 6, 2010, 17:12

    Collections MAX Collector / Professional is the software that the debt collectors use in the Collections MAX debt collection system.  Collections MAX…

  • Administrator 

    September 6, 2010, 17:13

    Collections MAX Administrator is the control panel for the Collections MAX debt collection system.  It is a separate piece of software that should only be…

    • Data Entry 

      September 16, 2010, 16:46

      Collections MAX Administrator has a data entry screen that allows you to manually type in account data.  Click the Import button on the Collections MAX…

    • Adding Users 

      September 9, 2010, 11:32

      You will need to log into Collections MAX Administrator using the root user name and password.  The root password is the SUPER user and will automatically…

    • Assigning Work 

      September 9, 2010, 19:08

      You may want to move accounts from one Collector to another or when accounts have been imported you will need to assign the accounts to the collectors so they…

    • Utilities 

      September 9, 2010, 19:53

      Collections MAX Administrator comes with a suite of Utilities to make it easy to Administrate your system.  Here is a rundown of our Utilities section. Lett…

      • Batch Processes 

        September 9, 2010, 19:51

        Batch Processes allows you to update multiple account fields with a single command instead of tedious manual updating. To get to the Batch Processes…

      • Interest 

        September 16, 2010, 17:11

        The interest screens will help you control the way that Collections MAX calculates interest on your accounts. To get to the interest screen, from the…

      • High Level Passwords 

        October 30, 2010, 13:43

        Collections MAX has some features that have built in restricted access and requires special passwords to be created. In the Utilities / High level Passwords…

    • Automation 

      September 9, 2010, 19:59

      Automation is a powerful feature in Collections MAX.  It is based on two things... · The status of the account · The number of days that the account is in…

    • Charts 

      September 10, 2010, 11:08

      Collections MAX comes with a few charts to help you understand your agency's progress. Start up Collections MAX Administrator. Click on the Charts button…

    • Clients and Portfolios 

      September 10, 2010, 11:36

      Before you import accounts, you will need to set up your clients and portfolios.  Clients are the people or a company from whom you have obtained the…

    • Importing Batch Files 

      September 10, 2010, 12:43

      Collections MAX can batch import data from csv files. It is important, however,  to start the file as a Microsoft Excel file and then save it as a csv…

    • Export  

      September 16, 2010, 23:00

      The export screen serves multiple purposes in Collections MAX.  It is broken up into three separate tabs named Accounts, Dialer, and Payments. In the…

    • Letters 

      September 25, 2010, 10:27

      Collections MAX Administrator can generate letters if Microsoft Office 2003 or higher is installed on the machine.  The system creates an internal excel file…

      • Adding Letters 

        September 23, 2010, 13:05

        This tutorial will explain how to add your letters for Collections MAX The very first thing you will need to do is to create a phony letter so…

    • Update Utility 

      November 12, 2010, 10:48

      The Collections MAX Update utility provides an easy way for you to update debtor account information that is already contained within Collections MAX.  This…

  • Scheduler 

    September 6, 2010, 17:31

    Coming Soon...

  • Videos 

    September 6, 2010, 17:17

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